At Bubatz Europa, we value your satisfaction and aim to provide the best experience in cannabis delivery in Europe. While our products are carefully packaged and shipped with discretion, we understand that issues can occasionally arise. This return and refund policy explains your rights, eligibility, and the steps to follow if you are not fully satisfied with your order.

Eligibility for Returns and Refunds

Because of the nature of cannabis and related products, we follow strict guidelines:

  • Damaged or Defective Products: If your order arrives damaged, incorrect, or incomplete, you may be eligible for a replacement or refund.
  • Non-Returnable Items: For safety and compliance reasons, opened cannabis products cannot be returned.
  • Time Frame: Requests for returns or refunds must be submitted within 7 days of delivery.

How to Request a Refund

To start the refund or replacement process:

  1. Contact our Customer Support Team at support@bubatzeuropa.com within 7 days of receiving your package.
  2. Provide your order number, photos (if applicable), and a short explanation of the issue.
  3. Our team will review your request and respond within 48 hours.

Refund Process

  • Approved Refunds: Once approved, refunds are processed to your original payment method within 5–7 business days.
  • Replacements: If you prefer, we can arrange for a replacement shipment instead of a refund.
  • Shipping Costs: In most cases, shipping fees are non-refundable unless the issue was caused by an error on our part.

Customer Commitment

At Bubatz Europa, your trust is our priority. We handle every return and refund policy request with fairness and care, ensuring your satisfaction with our cannabis delivery in Europe.

For more details on safe ordering and discreet shipping, visit our Shipping Policy.

Contact Us

If you have any questions about our return and refund policy, please reach out to our customer support team:

📧 Email:Order@bubatzeuropa.net
🌍 Website:http://bubatzeuropa.net

We’re here to ensure that your experience with Bubatz Europa is smooth, safe, and reliable.